![]() A faulty wifi chip or faulty GSM antenna can block signal reception and may cause Samsung internet issues and crash it sometimes.One possible reason why your Samsung TV’s internet speed is low is because it is connected via wireless. In such a case, it is best advised to visit the nearest Samsung service center and get your device checked. But in case these do not help you, then there might be some hardware issue with the device. In most scenarios, these steps help me whenever I face such internet issues. ![]() These are some of the probable solutions to Samsung’s internet keep stopping issue. Bottom Line: Samsung Internet Keep Stopping After these steps, open the Samsung internet browser and search some sites to check if the internet error is resolved. This will return the device to the normal interface. Press the power button again to reboot the device.Press the power button to confirm the action to clear the cache.Use the volume down button to highlight the yes option.Use the volume down button to select the wipe cache partition option and press the power button to select it.Now the recovery screen menu will appear on the Samsung device screen.When the green Android logo appears, release both the keys, it will take about 30 to 60 seconds before showing the Android system recovery menu option.Press and hold the volume up key and power key. Here are the steps to clear cache partition in Samsung phones: To fix the problem, try to clear the cache partition. Sometimes this cache may become corrupted after an update, which leads to different problems in the device. Just like apps, Samsung devices use a cache called system cache. Then check for the problem while launching the Samsung Internet app again. Once you have deleted your Samsung account, restart your phone. Tap on Remove the account and then confirm to remove it.Tap more options that are appearing on the upper right side with the options menu.Open the Settings app on your Samsung device.Re-login back into your Samsung Account may fix the temporary issue where the Samsung internet keeps stopping. Method 4: Log out of your Samsung account Relaunch the app to see if the “internet has stopped” error still appears. Click on the Clear Data button and then ok to confirm.Īfter clearing the app data, reboot your phone to refresh the RAM memory again.After that, clear data will appear on your Samsung device screen.Within the internet app, tap on Storage.Find and open the Samsung Internet app.Tap the Settings icon on the upper right corner of the Samsung device screen.Swipe down from the top of the screen to pull the notification panel down.If the data stored here is useful, then create a backup of the data. Note: clearing your data file will clear the browsing history, cookies, and browsing caches. This troubleshooting step will reset the internet browser app to the default setting. Sometimes clearing your internet’s data files can lead you to find the solution to internet stopping error. If it is not available, then simply tap on close all app tabs and restart all the apps. Then swipe out on the app to force close. It should be here if you manage to run it previously. Once the recent app/task manager screen is shown, swipe between the apps to look for the app.
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